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If you have had a first
interview with an employer which lasted 30-40 minutes and consisted
of a chat with one or two company representatives - either on campus,
or at a local premises - and you have been invited for a second
or "final stage" selection interview, you should be prepared
for a much more intensive procedure.
This, in addition to
one or more further searching interviews, may involve any of the
following:
- Group selection activities
- Making a presentation
- Written tests
- Aptitude/Intelligence
tests
- In tray exercises
- Personality inventory
- Tour of the Company
premises
- Visit to the Department
where you would be working
Second interviews give
an opportunity for exploring in much greater detail the potential
match between yourself and the organisation, and will usually take
place at the organisation's premises.
Some companies will tell
you in advance what is in store, others do not.
However, if there is
anything you don't understand, ask questions. This action demonstrates
your interest in the organisation, and it can be helpful to try
to remember the names and titles of the people you meet. Jot them
down if you can.
Most employers go to
considerable effort and expense to select the right candidate and
therefore the second interviews are likely to be longer and more
searching - they may last an hour or two, or extend over two or
three days.
You are more likely to
do yourself justice if you have some idea of what to expect, you
recognise the purpose behind the various exercises, and you are
prepared.
By the middle of the
procedure you may begin to feel somewhat jaded. Second interviews
can be a real test of good humour and endurance but remember that
the final interview is usually the most important so keep going.
Preparation
for Second Interviews
Always reply promptly
to an invitation to a second interview.
If the date is not convenient,
ask for an alternative most companies should be able to offer a
second date.
Make sure you know how
long the procedure will last, whether it will involve an overnight
stay and, if so, who is booking the accommodation.
If you have an early
interview, an overnight stay is recommended so you are as relaxed
as possible.
Check your travel arrangements
well in advance. Almost all organisations pay travel expenses for
second interviews and accommodation expenses where necessary, so
keep a record (with receipts if possible) of all expenses incurred.
Make sure you have enough money for expenses and plan your wardrobe
with appropriate clothes for the length of the trip.
Reacquaint yourself with
the employer's recruitment literature and read all the information
your University Careers Service has on them - this may include a
second stage interview questionnaire filled in by an earlier applicant
which will tell you what went on then.
Re-read your original
application form and any other papers. If you are given things to
prepare in advance (e.g. a discussion topic or a presentation),
it is vital that you do a thorough job, even to the extent of making
notes that you can revise from the night before. It may also be
useful to carry some means of identification, e.g. a driving licence
or your Union card.
Make sure you prepare
for the interview by thinking of questions you may wish to ask the
employer, and review your answers to probable questions, e.g. why
have you applied to this organisation. Reconsider your own presentation
of your personal skills and objectives.
The
Evening Before
Some organisations invite
candidates for refreshments and informal discussions the evening
before. Most employers regard this as a pleasant social introduction
to the firm, as a chance to get to know people, meet young graduate
managers and hear the views of middle or senior managers who may
speak after dinner.
It may be stated that
this is not part of the selection procedure but they are likely
to be making some assessment, however informal the occasion seems.
It is a chance to assess
what impression the company makes on you, as well as considering
what impression you are making. Big meals, free drinks, late nights
and unfamiliar surroundings are not necessarily factors designed
to produce sharp responses the morning after, so
- Dress smartly
- Ask intelligent questions
- Avoid eating and drinking
too much you will need a clear head in the morning
- Don't tell them what
the firm can do for you.
Introductions
Early in the day candidates
may be asked to introduce themselves and outline their career to
date. Observers will be watching the general demeanour, the level
of confidence and sense of humour.
Try to avoid undue nervousness
and rushing through what you have to say.
Stay calm and take your
time. Flippancy and cynicism should also be avoided.
Interviews
You may be interviewed
by one person, a panel, or by a series of one-to-one interviews.
Some of the questions asked will be a repeat of those covered in
the first interview but are likely to be more in-depth. Be consistent
- the employer will have kept notes on the first interview.
Types of Interview
There are at least four
types of interview in on-site situations:
| INTERVIEW
TYPE |
DESCRIPTION |
| Criteria-based |
|
| Review |
Covers
your past experiences. Questions will concentrate on your achievements
and interests, and will be trying to evaluate your social skills
as well as your motivation. |
| Situational/
Reasoning |
In this situation
the company may outline a problem which they have experienced
and ask you for suggestions on how to solve it. You are more
likely to meet specialist line managers and the interview
is likely to be more related to the work you hope to do.
Interviewers for
work of a technical nature can be much more technical in their
questions than in a first interview.
Your knowledge,
ability and potential to actually do the job will be under
much closer scrutiny as will your motivation towards your
chosen career.
What is often at
issue here is how you set about analysing alternative solutions,
rather than that you come up with a particular answer.
Take the opportunity
to clarify any doubts you may have regarding the organisation,
training, locations, etc.
|
| Stress
Interviews |
If you encounter
questioning that puts you under pressure, you can take it
that the employer is being deliberately difficult.
Stay calm, and
think about your response. Take time to think your answers
through. The object of the stress interview is to evaluate
your behaviour and maturity.
A series of one-to-one
interviews might be with different 'experts', e.g. a specialist
in your field of work, a psychologist, a personnel officer,
a person from outside the organisation.
Thus the interviews
might cover quite different aspects of your personality. One
interviewer could be briefed to try to annoy you to see how
you react the stress factor.
|
| Panel
Interviews |
In a panel interview
several different people (co-ordinated by a Chairperson) can
throw questions at you without necessarily maintaining any
logical sequence.
As panel interviews
can seem rather fragmented, a student may feel that they have
not done themselves justice, but this feeling is not uncommon.
Look at the person
who is speaking to you (an interviewer's face will often unconsciously
show you when to stop or when to amplify a point).
If one member of
the panel doesn't speak at all, don't worry. If another seems
aggressive this may be the stress element to see how you react
under pressure just take your time and reply calmly.
Whoever is asking
the question, the whole panel will be assessing you.
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Group
Selection Activities
People may react differently
in a one-to-one than in a group situation. The aim here is to see
how you work with others, and how quick and shrewd you are in summing
up people and evidence.
Group discussions and
exercises can vary, but the following exercises are fairly common:
a) Group Discussion
(with no leader).
The group selects or
is given a topic and the observers will be looking to see who
takes the lead, who has ideas, who encourages others, and who
is listening carefully.
They will be assessing
the quality of your contribution, so try to participate throughout
the discussion. Always try to follow through on the point you
want to make, and express yourself clearly and concisely.
Whatever the topic
given, it is likely to require analysis, discussion and decision
make a constructive contribution and if possible play a leadership
role. Avoid arguing dogmatically, be polite and tactful when presenting
an opposite view.
Don't make personal
comments. Don't criticise the question/task. Stick to the question
and lead the group back if it strays. Support and praise others'
viewpoints when they merit it, and avoid making fools of them.
Stay calm, composed, and good humoured. Above all - listen!
b) Group Discussion
(rotating leadership)
Discussions where each
participant in turn is asked to take the chair, and to bring the
meeting to a conclusion.
The idea is to see
how you get other members involved and how you cope with the need
to build a consensus in a limited time.
c) Role-play
Here individuals are
assigned 'parts' in a realistic work situation and have to work
together to solve a problem, e.g. industrial relations, analysis
of production, marketing or financial strategy.
d) Joint/Team activity
This can be anything
from building Lego towers under cost and time constraints, to
planning an expedition across inhospitable terrain.
The way individuals
work together to solve the problem is more important than the
solution. But think before you act many candidates are far too
impetuous and begin to build straight away good planning is always
the key.
In group exercises
bear in mind that you will be rated on your enthusiasm, co operativeness,
originality of thought and your ability to put your ideas across
persuasively.
Contribute as early
and as much as possible whilst recognising the contributions of
other candidates. Beware of suppressing others excessively, employers
will not be impressed by this approach. Don't fall into the trap
of thinking that domineering behaviour equates with leadership!
Observers will be looking
to see:
- Who talks the most;
- Whose points are
accepted;
- Who encourages others
to join in;
- Who introduces new
ideas;
- Who strays from
the subject;
- Who listens before
contributing;
- Whose arguments
are ignored;
- Who insists on being
dominant, interrupts or squashes others' contributions;
- Who builds on the
ideas of others;
- Who is insensitive
to the feelings of others and;
- Who doesn't talk
at all.
By way of preparation,
set out to observe groups of people and see how they are interacting.
Set up a practice discussion group with rotating observers and
participants. Be aware of the process that is going on (how the
group is functioning) as well as the content.
e) Presentation
You may be given a
topic, which could be analysis of a burning issue of current affairs,
or you may be allowed to choose your own. You may be given several
weeks' warning or only 15-30 minutes, and have to speak for 5-15
minutes.
Advice:
- If you are notified
of this in advance, decide whether a few slides would enhance
your presentation.
- If you find the
prospect daunting don't be tempted to cover your embarrassment
by flippancy - the selectors will take it seriously. Prepare
well, sort out your thoughts and ideas and make notes beforehand,
if possible.
- Present your topic
with interest and enthusiasm, and if you are allowed to choose
your topic, choose one that you can sustain for the allocated
time rather than one you think will impress the selectors.
- Attempt to capture
your listeners' interest from the start and try for a lively
delivery.
- Try to speak clearly
and confidently, and keep within the allotted time.
- Give a structured
talk, with an introduction, and conclusion.
- Only make statements
you can defend if questioned, and refer to brief notes do not
read a talk but instead jot down key phrases to remind yourself
of what to say next.
- By way of preparation
prepare at least one talk and present it to friends and/or tape
record it.
Psychometric
Tests
Tests are designed to
assess your intelligence, logic, reasoning ability, numerical ability
or use of English, and companies use a wide variety of tests including:
| Test Type |
Description |
| General Aptitudes |
Reasoning, spatial, perception, numeracy, literacy, etc. |
| Occupational Aptitudes |
Test aptitudes for
specific occupations, e.g. computer programming. |
| Intelligence Tests |
Covering all aspects
of the ability to learn |
| Personality Tests |
Designed to measure attitudes, habits and values. |
Few employers will decide
to appoint or reject a candidate solely on the basis of a psych
ometric test (unless the test is specifically related to the job).
However, test results will be weighed in the final balance.
For more information
on Psychometric Tests, click
here.
Written
Tests/Individual Assignments
You may be asked to do
something along these lines:
Essay
Write an essay on a
topic of your choice or a given subject, e.g. to an irate customer
Project
Undertake a project,
e.g. to produce publicity material for a company product
Recommendations/Report
You could be presented
with a set of documents relating to a situation and asked to make
recommendations in a brief written report. Your ability to think
clearly and logically, your judgement and ability to express yourself
on paper will all be tested.
In-tray
You will be presented
with a heaped in-tray and given a limited time to deal with it.
You will be expected to take a decision on each item deciding
priorities, drafting replies, delegating, etc.
The moral is be prepared
for anything!
Personality Inventory
You may be asked to
fill in your responses to questions covering a wide range of topics.
It is impossible to
guess the 'ideal' answers, so be honest and don't agonise too
much over it.
Tour of the Company
Premises/Visit to the Department where you could be working
At an on-site visit
you will be meeting a number of people who will work with you
if you are selected. Try to keep in mind that everyone you meet
is evaluating your 'fit' for the position and the organisation.
Be sure therefore to
present yourself as professionally as possible throughout the
visit.
During the visit you
should be collecting as much information as possible. This will
assist you in evaluating the opportunity should the position he
offered to you.
QUESTIONS
FOR YOU TO ASK:
The
position:
- How is success in
this position measured and rewarded?
- Which parts of your
job are most challenging?
- What skills make one
successful in this job?
- How long do people
stay in the job?
- Where do they typically
go when they leave?
- What responsibilities
would I have?
- What is the expected
rate of promotion?
- What other areas of
the organisation does your department interact with most of all?
- Do employees socialise
together a great deal? Is it expected or encouraged.?
- What kind of input
do you have on decisions which affect your department?
- Which areas of the
company are growing fastest?
- How is job performance
fed back to you? How often is performance measured?
- How much autonomy
do you have in doing your job?
Lifestyle questions
to ask:
- Where will the job
be located?
- Do you foresee any
required relocation in the future?
- How much do you travel
and to where?
- What is the cost of
suitable accommodation in this area to rent or buy?
- What hours do you
find yourself working? Is shiftwork involved?
- What cultural and
leisure opportunities are available in this area?
- What are the social
opportunities here for making new friends and contacts?
WHEN
IT IS ALL OVER
Try to learn from the
experience but don't agonize too much over 'mistakes'.
When you return home
take time to write a letter of appreciation. This demonstrates
your continued interest.
Complete a second interview
questionnaire for the Careers Service to keep them updated of
your progress
At the end of the interview,
some statement should be made by the interviewer regarding how
long you will have to wait before hearing further. If this information
is not forthcoming, you should make a point of asking.
If you have not heard
from the organisation within the time stated, allow an extra few
days for possible postal delays, etc., and then write enquiring
about the status of your application.
If this produces no
reply, the next stage is to ring and find out the position. If
you still have problems, consult your Careers Service who will
be pleased to help.
This content
is © The University of Hull.
Edited and reproduced with kind permission from John Franks - Head
of Hull University Careers
Service. All Rights Reserved.
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